Sales teams and order processing teams often spend significant time handling incoming sales orders, entering order information, checking customer and product details, verifying inventory and passing orders into business systems.
BluClaw applies AI to these steps to reduce manual processing and help standardise the sales order workflow.
It captures and extracts information from incoming sales orders, validates order details, checks relevant information against business systems and prepares orders for processing. Users can then focus their attention on exceptions and orders that require review.
Capture incoming sales orders from defined channels and prepare them for processing.
Capture and extract relevant information from incoming sales orders for processing.
Validate sales order information against defined business rules and identify incomplete or inconsistent information.
Check customer, product and order information against relevant business records before processing.
Check product availability against connected business systems to support order processing.
Pass validated sales order information into existing ERP and business systems for further processing.
Identify orders that require review and bring them to the attention of the appropriate users.
Monitor order status, processing information and exceptions through a centralised interface.
BluClaw uses AI powered document extraction to capture information from incoming sales orders and prepare it for processing. The specific document formats and information captured can be configured according to your business requirements.
Yes. BluClaw can use AI powered data extraction to capture relevant information such as customer details, products, quantities and order information from incoming sales orders.
Yes. BluClaw can validate order information against defined business rules and relevant business records to identify information requiring attention before the order is processed.
Yes. BluClaw can check relevant product and inventory information through connected business systems, subject to the integration and process requirements.
Yes. BluClaw is designed to work alongside existing ERP and business systems. The integration approach depends on your current system, order processing process and the information that needs to be exchanged.
Orders with missing information, discrepancies or other conditions requiring attention can be identified and routed for review. This allows order processing users to focus on exceptions rather than manually checking every order.
Yes. BluClaw automates repetitive processing while keeping users involved where judgement, verification or exception handling is required.
The suitability of BluClaw depends on factors such as order volume, current order processing methods, order formats, validation requirements, inventory checking and your existing ERP environment. SL Information can assess your current order process and identify where automation can provide practical value.