Many business processes involve repetitive tasks, multiple approvals, manual handoffs and information moving between different people and systems.
TaskGenius applies AI and workflow automation to these processes, helping businesses connect tasks, apply business rules and move work through the appropriate steps.
It can capture requests, route tasks for approval, trigger actions, send notifications and connect with existing business systems. Teams can then spend less time managing routine workflow steps and more time on work that requires their attention.
Capture requests, information or tasks through defined channels and prepare them for processing.
Automate repetitive and multi step business processes based on defined rules and conditions.
Apply AI to information within a workflow to support decisions and determine the appropriate next step.
Route tasks and requests to the appropriate users or departments based on business rules.
Manage approval steps, approvers and approval status across different business processes.
Trigger notifications and reminders based on workflow events, conditions and required actions.
Connect workflow processes with existing business systems to move information and trigger actions between systems.
Identify workflow conditions that require attention and bring them to the appropriate users.
Monitor workflow status, pending tasks, approvals, exceptions and completed actions through a centralised interface.
TaskGenius can automate repetitive and multi step processes involving tasks, approvals, notifications, business rules and system interactions. The specific workflow depends on your business requirements.
Yes. TaskGenius can route requests to the appropriate approvers based on defined business rules and track the approval status throughout the process.
TaskGenius can apply business rules and AI powered decision support to information within a workflow to help determine the appropriate next step. Processes requiring human judgement can still be routed to the appropriate users.
Yes. TaskGenius is designed to work alongside existing business systems and can connect workflow processes with the systems involved in the process. The integration approach depends on your current environment and workflow requirements.
Tasks or exceptions requiring human attention can be routed to the appropriate users. TaskGenius can then continue the workflow once the required action or approval has been completed.
Yes. TaskGenius can support processes involving multiple users, departments and workflow stages, with tasks routed according to the defined business rules.
The suitability of TaskGenius depends on factors such as process complexity, number of workflow steps, approval requirements, manual handoffs and existing system environment. SL Information can assess your current processes and identify where workflow automation can provide practical value.
